Wellcome is the largest and longest established supermarket brand in Hong Kong with an extensive network of over 280 stores. Wellcome is committed to providing one-stop shopping convenience to customers through quality products at competitive prices and friendly service to serve the needs of different customers. We welcome applications from high calibre candidates to join our expanding team.

Loss Prevention Officer

Is this your next challenge in loss prevention?

• Partner with store, operations team and collaborators to prevent theft and reduce shrinkage
• Response to store crime, emergency, internal fraud, and LP incidents of assigned jurisdiction
• Conduct daily anti-crime operations (include CCTV capturing, study shrinkage report, culprits matching, intelligence collection, known theft items analysis, security alarm & CCTV checking)
• In-charge of fraud investigation and report submission
• Partner with project, FM, and vendor in responsible for store security system design and setting
• Assist in preparing store communication whenever incidents occurred
• Regular store visit, perform checking and attend meeting to deliver LP message to strengthen store LP awareness
• Work with Law enforcement for crime prevention, including reply court warrant, share theft intelligence
• Assist in coordinating incidents reports and register to master incident file.
• As a store key contact, handle all inquiries calls from store and relevant external parties
• Required to work shift duties and timely response for day and night emergency
• Complete all tasks assigned

Do you have experience in loss prevention?

• F. 5 or above
• Holder of Security Personnel Permit
• High degree of integrity
• 2 years’ security or loss prevention experience in retail business would be an advantage
• Good initiative, partnership, and interpersonal skill
• Able to work independently, good time management and complete tasks within timeline
• Proactive, well organized, able to handle multi-tasks
• Proficient in MS Outlook, Word, Excel, PowerPoint, Teams
• Good command of spoken and written both in English and Chinese
• Need to work in stores and Store Support Centre